Board of Barber Examiners Strategic Planning

Board of Barber Examiners Strategic Planning Process

Strategic Planning Focus Group Sessions Schedule and Comments Received
TDLR's Strategic Planning Questions

Invitation to Participate in the Texas Department of Licensing and Regulation’s 2005 – 2009 Strategic Planning Process

I have had the pleasure of being the Executive Director of the Texas Department of Licensing and Regulation (TDLR) for the past six years. During this time we have initiated and implemented major service improvements in our licensing, enforcement, inspection and communication areas. As a result TDLR has been recognized by many for excellence in its customer service and regulatory effectiveness. As with any organization, public or private, TDLR’s success is directly correlated to the quality and commitment of its employees. Another secret to TDLR’s success is the valuable input received during the strategic planning process. Our strategic planning process is focused on the inclusion of stakeholders, the exchange of ideas and visions, and the implementation of strategic planning initiatives that result in a higher quality of services and regulatory effectiveness.

As one of TDLR’s customers I invite you to participate in TDLR’s strategic planning process. Your participation and input in the strategic planning process is greatly valued because it provides the foundation upon which TDLR is able to build an even more effective and efficient organization.

What is strategic planning?

Strategic planning is a long-term iterative and future-oriented process of information gathering, goal setting, and decision-making. Since 1991 state agencies have been required to develop a Strategic Plan every two years and submit it to the Governor’s Office of Budget, Policy and Planning and the Legislative Budget Board. I’m proud to say that TDLR does not view the strategic planning process as a requirement but as an opportunity to reengineer the way we do business in order to meet the changing needs of the people we serve. Our approach to strategic planning is to bring together stakeholders, their ideas, and their concerns to map out a clear path of the present and a shared vision for the future.

How can I participate in TDLR’s strategic planning process?

You can participate in the strategic planning process by attending one of TDLR’s Strategic Planning Focus Group Sessions or by providing written feedback to the five questions listed below via e-mail or regular mail.

If you choose to attend a Strategic Planning Focus Group Session please RSVP Christina Guzman at christina.guzman@license.state.tx.us or (512) 475-0583 no later than four days prior to the session you wish to attend.

If you choose to provide written feedback to the five questions, you may submit it via e-mail at www.strategicplan@license.state.tx.us or regular mail at TDLR Strategic Plan, P. O. Box 12157, Austin, Texas 78711-2157.

The information gathered in the Strategic Planning Focus Group Sessions and the written feedback will be summarized and available on TDLR’s website. To ensure that you receive the most current information regarding TDLR’s strategic planning process, please subscribe to TDLR’s Strategic Plan notification list at http://www.license.state.tx.us/newsletters/TDLRnotificationLists.asp.

Strategic Planning Focus Group Sessions Schedule and Comments Received

AUSTIN AREA – FOCUS GROUP ONE June 23, 2005
TYLER AREA – FOCUS GROUP TWO July 11, 2005
AUSTIN AREA – FOCUS GROUP THREE July 25, 2005
WACO AREA – FOCUS GROUP FOUR July 29, 2005
EL PASO AREA – FOCUS GROUP FIVE August 1, 2005
CORPUS CHRISTI AREA – FOCUS GROUP SIX August 5, 2005
HOUSTON AREA – FOCUS GROUP SEVEN August 8, 2005
LUFKIN AREA – FOCUS GROUP EIGHT August 9, 2005
DALLAS AREA (RICHARDSON) – FOCUS GROUP NINE August 15, 2005
WICHITA FALLS AREA – FOCUS GROUP TEN August 16, 2005
AMARILLO AREA – FOCUS GROUP ELEVEN August 22, 2005
LUBBOCK AREA – FOCUS GROUP TWELVE August 23, 2005
MIDLAND AREA – FOCUS GROUP THIRTEEN August 26, 2005
VALLEY AREA (EDINBURG) – FOCUS GROUP FOURTEEN August 29, 2005

AUSTIN AREA – FOCUS GROUP ONE June 23, 2005
TDLR – E. O. Thompson Building
920 Colorado Street
Austin, Texas

Comments Received from Austin Focus Group One

Session One, 2:00 p.m. – 4:30 p.m.
Cosmetology Franchise Owners and Representatives

TYLER AREA – FOCUS GROUP TWO July 11, 2005
Tyler Junior College
Wise Auditorium
1530 S. Southwest Loop 323
Tyler, Texas

Comments Received from Tyler Focus Group Two

Session One, 9:00 a.m. – 11:30 a.m.
Barbering Schools and Shop Owners
Cosmetology Schools and Shop Owners

Session Two, 1:00 p.m. – 3:30 p.m.
Barbering Licensees
Cosmetology Licensees

Session Three, 6:00 p.m. – 8:30 p.m.
Specialty Licensees*

AUSTIN AREA – FOCUS GROUP THREE July 25, 2005
TDLR – E. O. Thompson Building
920 Colorado Street
Austin, Texas

Comments Received from Austin Focus Group Three

Session One, 9:00 a.m. – 11:30 a.m. webcast via RealPlayer
Barbering Schools and Shop Owners
Cosmetology Schools and Shop Owners

Session Two, 1:00 p.m. – 3:30 p.m. webcast via RealPlayer
Barbering Licensees
Cosmetology Licensees
Specialty Licensees*

WACO AREA – FOCUS GROUP FOUR July 29, 2005
Education Service Center
2101 West Loop 340
Waco, Texas

Comments Received from Waco Focus Group Four